Last updated: February 18, 2025
At Hyeinbull, we take your security seriously and want your checkout process to feel smooth, transparent, and stress-free. This page lays out what payment options are available and what you should know when placing an order.
1. Accepted Payment Methods
A. Credit / Debit Cards
We accept the following major cards:
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Visa
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Mastercard
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American Express
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Discover
How it works:
Choose “Credit/Debit Card” at checkout. You’ll be asked to enter your card information through a secure form. Once submitted, your payment is processed immediately. You’ll get an email confirmation within minutes — no need to refresh the page 20 times, we’ve seen it happen.
Security Note:
No card details are stored on our servers. All payments are handled through Stripe, a PCI-DSS-compliant payment processor trusted by companies worldwide.
B. PayPal
A great option if you prefer not to type in your card number — or if you want extra buyer protection.
How it works:
Select “PayPal” at checkout. You’ll be redirected to PayPal’s secure site, log in, approve the payment, and then come back to us for your order confirmation. That’s it.
Note: PayPal also lets you pay in installments (if your account qualifies).
2. Transaction Currency
All payments are processed in United States Dollars (USD).
International customers:
If you’re shopping from outside the U.S., your bank will convert the total to your local currency. You may also see a small currency conversion fee — that’s set by your provider, not by us.
3. Unsupported Payment Methods
To avoid delays or errors, please avoid the following methods — we do not currently accept:
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Bank Transfers (including Zelle or ACH)
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Personal or Business Checks
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Cash on Delivery (COD)
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Money Orders
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Cryptocurrencies (e.g., Bitcoin, Ethereum)
We’ll update this list if our accepted options expand.
4. Payment Security & Privacy
We use industry-standard measures to protect your financial information:
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SSL encryption to secure your connection during checkout.
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PCI-DSS-compliant gateways (like Stripe & PayPal) to handle all card processing securely.
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Zero card data retention — we never store your card number or CVV, ever.
If anything feels off during checkout (like an error or unexpected delay), don’t worry — just contact us at [email protected] or call +1 (763) 286-9205 during support hours. We’ll help you out right away.
5. Common Questions
Q: Why did my payment fail?
It could be a mismatch in billing details, a flagged transaction by your bank, or a card that’s expired. Double-check your info. If it still doesn’t go through, try another method or contact your bank. You can also email us and we’ll look into it from our side.
Q: I was charged but didn’t get a confirmation — what now?
Wait 5–10 minutes. Sometimes banks process slower than expected. Still no email? Check your spam folder. Still nothing? Shoot us a message — we’ll sort it out.
Q: Can I split payment between two cards?
At the moment, no. Each order must be paid in full with one payment method.
Need Help with Payment?
If you experience any issues or have questions about your payment, feel free to reach out:
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Address: 7880 Parell Ave NE, Otsego, MN 55330, United States
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Email: [email protected]
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Phone: +1 (763) 286-9205
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Form: Contact Us
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Support Hours: Mon–Sun: 8:00 AM-8:00 PM CST